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Career Description
The call center manager job is responsible for the daily operations of a call center. This includes supervising customer service representatives, managing call volume, and ensuring quality control. The call center manager must be able to effectively communicate with both customers and employees. They must also be able to handle difficult situations and resolve conflicts.
Bachelor's degree
Medium Balance
Salary $82K
Medium Demand
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Skills in-demand for Call Center Manager
Hard Skills
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Call Center Manager Salary Insights
$82,140
/month
Average base salary
LowHigh
Avg.
$55.7K
$108.6K
The average
yearly salary for Call Center Manager is
$82.1K
in United States - Virginia. These salaries are based on
7 job vacancies.
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Call Center Manager Demand Insights
Demand for similar roles
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